The customer churn rate is huge after a single negative experience with a company — more than half of customers won’t return. Reasons for customer churn vary, but the problem stays the same: Companies must determine why customers are leaving, as well as ways to reduce customer churn. Check out this webinar for more information.
The signs of unengaged employees can be a gradual, subtle process and cost billions of dollars a year in lost profits and wasted resources. Read our list to discover the hidden costs of unengaged employees and how they can directly affect your bottom line.
What makes a team effective? A few years back, that was the question plaguing Google’s leadership. When they set out to find the answer, they conducted over 200 interviews, examined 250 different attributes, and studied over 180 Google teams. But they only came up with a few answers. The first variable they identified was psychological safety. According
Employee churn has consequences beyond simply that of talent departure. Besides the actual cost of employee turnover, churn among your staff can lead to a decline in employee morale and a toxic workplace. Here’s what’s causing you to lose employees and what you can do to stop it.
Employee morale is the number one contributing factor to higher engagement, productivity, and retention levels in the workplace. Here's everything you need to know to effectively boost workplace morale with your employees and make your company the best it can possibly be.
Research shows the health benefits of vacation time. But for the first time in recorded history, 55% of workers left vacation days unused. Why aren’t employees taking their paid vacations? Wrike commissioned a survey of 1,700+ U.S. respondents to understand how stress before, during, and after vacations could be the perpetrator.
How can existing managers best identify those people who should be promoted to management roles? When it comes to developing new leaders, this can undoubtedly present a challenge. Here's how to figure it out and how to support new leaders.
Recognition is crucial to ensure that your employees are happy and engaged with their work. In fact, according to an OfficeTeam survey, 66% of workers indicated that they’d leave their jobs if they didn’t feel appreciated. Here are 5 strategies for employee recognition.
How do you spot a great manager? It’s someone who fosters a culture of productivity and excellence. Someone who’s fun to work with, and connects with their teammates on a personal level. Someone who knows how to inspire and lead their team to success. In short, someone who makes people want to show up — and
So you’ve just hired a talented individual to join your team, and you want to make sure that her initial experience with the company is awesome. You hope she brags to all her friends and family about how amazing her new company is. But when was the last time you assessed — let alone improved —